Hoarding situations can be quite traumatic, and whether you are a landlord left with a mess from a tenant or a family member struggling to help someone with hoarding disorder, it’s best to call in professionals to remediate these situations. At Bio-One® Augusta, we offer fast, comprehensive and compassionate hoarding cleaning services.
Clutter Vs. Hoarding
Clutter is something that can be hard to avoid, and with our busy lives, it’s not surprising if a person has a few piles of clutter here and there. It might be a pile of bills that need filing or perhaps a few loads of laundry that need folding or even a few bags of discards you keep meaning to take to a charity shop.
Clutter cleanup can be stressful, but while it’s not uncommon to have a pile papers and perhaps a cluttered closet or two, this isn’t the same as hoarding. With hoarding, you begin to find that piles of clutter begin overtaking all of the common areas of a home as well as the yard and garage.
It might start with a pile of papers on the dining room table, but eventually, there might be piles all over the dining room floor and then piles of junk begin to accumulate in other rooms, often leaving these rooms uninhabitable.
With hoarding, we typically see that most rooms of a home are filled with papers, clothing and other items, and often most rooms are difficult to access. The kitchen, for instance, might be unusable due to items on every surface as well as the floor and inside cupboards. Refrigerators and cupboards often are filled with rotten and expired foods, etc.
What Is Hoarding Disorder?
While excessive clutter can be a sign of mental illness, such as depression, hoarding is a disorder in its own specific category. The Diagnostic and Statistical Manual of Mental Disorders (DSM-5), which is produced by the American Psychiatric Association, was added to the manual’s list of disorders in 2012.
Hoarding is classified as “persistent difficulty discarding or parting with possessions, regardless of their actual value.” Additionally, the person who hoards believes the need to save items and suffers from distress when discarding items, including those with no actual value.
This hoarding must cause a significant disruption in the person’s daily life, impairing their ability to engage with others socially or even occupationally. The hoarding also prevents the person from being able to “maintain a safe environment,” for themselves and others.
While hiring us for hoarder cleaning services can be a huge help, the person with hoarding disorder will need additional help from trained professionals. There are psychiatrists, psychologists and therapists that specialize in the treatment of hoarding disorder, and therapy is crucial if long-term success is to be achieved.
Many people with hoarding disorder, also have co-occurring disorders such as depression or anxiety, so these issues also need to be addressed to help a person achieve a healthier, happier life.
Why You Need A Professional Hoarding Cleanup Company
In many cases, we are called in to help by a landlord or family member to help remediate a hoarding situation. There are several good reasons to contact a professional hoarding cleanup service rather than trying to tackle the mess in a hoarder’s home on your own.
1. Hoarding Cleanup Can Be Dangerous
Through the years, we handled many hoarding cleanups, and we know that many dangers are lurking in a home or yard filled with personal items and junk. Often, we encounter dead, decaying animals and animal feces, which can be toxic. Sharp objects, biohazardous material, toxic odors and mold are common, as well.
None of these items should be removed by a typical cleaning service. Hoarding cleaning services are a type of biohazard remediation and you truly need a team of professionals to come, assess the situation, and create a cleanup plan.
We use personal protective equipment, and we ensure that all biohazards are removed from the home and yard. A maid service or house cleaning service generally does not have the protective equipment or special cleaners that a hoarding cleaning service would use, and we don’t simply handle junk removal and surface cleaning. In many cases, carpeting, flooring and even drywall will need to be removed as well as furnishings, as these items all could be contaminated with biohazards.
2. Hoarding Cleanup Is Stressful
For families, hoarding cleanup can be deeply emotional and stressful. Even for a landlord, simply viewing a property in such a state of filth can be traumatic. Obviously, this is a traumatic situation for the person who suffers from hoarding disorder, as well.
While our team strives to provide compassionate services, with a professional crew, we can detach ourselves from the emotional aspect of the cleanup process. It’s much easier for a third party to come in and handle cleanup because we don’t have any emotional attachment to the items or to the person who hoards them.
However, while we are a third-party cleaning company, this doesn’t mean that we don’t understand that this is a highly stressful situation. Our cleaning crews are experienced and respectful and trained specifically to handle these unique situations.
While part of the process is “junk removal,” we truly do understand that these items are not considered to be “junk” by the person who hoards, and we strive to be understanding throughout the entire process.
Our goal is to make hoarder cleanups as easy as possible for our clients and provide them with a fresh start. This can be especially emotional in situations where animal hoarding has occurred, and we do our best to remediate any hazards, but also to provide respectful, supportive services.
3. We Offer Fast Hoarder Cleanup Services
While our services are comprehensive, we always strive to restore a property to safe living conditions as quickly as possible. Our hoarding cleaning services include removal of all excess items, as well as animal hoarding cleanup and gross filth cleaning, as well as deep cleaning after everything has been removed.
Deep cleaning isn’t just cleaning floors and counters. We clean under and behind heavy appliances. We clean inside appliances and cupboards as well as cleaning walls and ceilings and even doorknobs, light switches, trim, etc.
Additionally, we do our best to recover anything of value and restore those items. There may be collectibles and other cherished items that we can clean and restore. Likewise, we will do our best to clean furnishings or household items that can be restored, such as appliances, tables, cabinets, etc. In some cases, items with porous surfaces are best disposed of, but we always do our best to clean everything that we possibly can.
Call Bio-One® 24/7
At Bio-One® Augusta, we provide hoarder cleaning services 24 hours a day, 365 days a year. Additionally, we can provide 24/7 biohazard cleanup including trauma cleanup, suicide cleanup, crime scene cleanup and much more. We serve the entire Augusta area and surrounding counties, so feel free to call us at (706) 305-5029 at any time.